Terms & Conditions

By accessing or using TV Internet Hub services—including TV, Internet, Cable, Home Phone, Mobile, and bundled packages—you agree to comply with all applicable laws and these Terms & Conditions. We reserve the right to update or modify these terms at any time, with changes communicated through our platform. All transactions are subject to verification to ensure a safe and secure experience.

Eligibility

To use our services, you must:

Be at least 18 years old
Have the legal capacity to enter into a binding agreement

Payment Terms

Payments for TV, internet, phone, cable, and bundled services are subject to the following conditions:

All payments are processed securely through authorized payment gateways
Transactions may be delayed, reviewed, or declined as part of our verification process
TV Internet Hub reserves the right to refuse or flag any transaction at its discretion

Refund Policy

All payments are considered final and non-refundable, except in the following cases:

Duplicate or incorrect charges
Technical issues that prevent successful payment processing

To request a refund review, please contact our customer support team with relevant transaction details.

Changes to Terms

We may revise these Terms & Conditions at any time without prior notice. Updates will be communicated through:

Announcements on our website
Continued use of our services, which constitutes acceptance of the revised terms

Limitation of Liability

By using our services, you acknowledge and agree that:

TV Internet Hub is not responsible for service interruptions caused by third-party providers
We are not liable for delays or failures resulting from technical issues or provider-related disruptions

Dispute Resolution

In the event of a dispute:

All disputes will be resolved through binding arbitration
Arbitration will be conducted within our business jurisdiction
We strive to resolve issues fairly and amicably, avoiding litigation whenever possible

Compliance with Laws

You agree to use our services in compliance with all applicable laws and regulations, including:

Refraining from unlawful or fraudulent activities
Adhering to applicable tax obligations
Respecting intellectual property and third-party rights

Privacy

Your privacy is important to us and is governed by our Privacy Policy:

We collect only the information necessary to deliver our services
Your data is stored securely and is never sold to third parties